Wednesday, December 17, 2008

I am super irritated because 2 weeks back, MDIS Student Services Centre called me. And informed me that I will be barred for the examinations due to outstanding fees. So fine, I did my research and true enough, Dad forgot to pay for the final instalment. The very next day, we went to settle the payment and I called my batch co-ordinator, informing her that I've settled the final instalment. She checked the system, confirmed that it was done, and we ended the call with "Thank you" (s). Fine.

So I had already managed to sit for 3 of my papers, when they called again. Once more, telling me I have outstanding fees. I could have sworn that I felt my blood rushing to my head when I heard her say, "You have an outstanding fee of $1605". My mind started to form words I never knew I could say. Then sentences began to construct by themselves, all I needed to do was blurt it all out. But no, because my parents were in the car, I gathered my thoughts and said,

"Haven't I already settled this issue 2 weeks back?"
"*in a Philipino accent* It is not in our records Ma'am. If you have the receipt you could come down and show it to us then we can call it settled. Otherwise you will be barred for your next paper"

(tone of voice changes)

"Look. I don't know what is wrong with your system but this is a mistake. I have already settled this and I don't see why I should prove it to you if your system is the one at fault. Please check with my co-ordinator."
"Ok Ma'am hold on I'll check our records"

(after 5secs)

"Ok it's settled. You've paid the amount"

(goes out of control because its so obvious she didn't even bother checking first cibuuu angry sia)

"Please get your facts right before you jump the gun. What if I didn't have the receipt? What if I couldn't prove it to you? I'd have to pay the damn $1605 again?! Do something about your system."

"Ok."

Ok?! That was all she said. Ok. No sorry no explanation no nothing. ERGH. However on a much much much lighter happier note, it's my last paper tomorrow. Scream with me.

No comments: